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FAQ

Frequently Asked Questions

Find quick answers to common questions about shopping at Saher.

Yes. You are welcome to inspect your package with the delivery representative upon arrival before completing payment.

Delivery times vary by governorate and shipping option chosen at checkout directly to your delivery address.

We offer Cash on Delivery (COD) across Egyptian governorates, as well as secure online credit/debit card payment powered by Paymob.

Eligible items in their original condition and packaging may be requested for return or exchange within 14 days of confirmed delivery.

You can track your order anytime via our Order Tracking page using your Order ID and phone number, or through your Account Dashboard.

In your Shopping Cart, enter your coupon code into the coupon field and click Apply to update your order total.

Still need assistance?

Our concierge team is available to assist you directly.

Contact Concierge